Key Points Summary
- We only collect the personal information we need: your name, email, and payment details (processed securely via Stripe).
- We don’t sell your data.
- If you’re under 13, a parent or guardian must consent to your account.
- We use essential cookies for site functionality.
- You can request a copy of your data or ask us to delete it at any time.
2.1 What data we collect
- Name and email (for your account and communication)
- Payment details (handled securely by Stripe – we never see or store your card details)
- Uploaded content, such as exam papers for review
- Basic usage information to help us improve the platform
2.2 How we use your data
- To create and manage your account
- To process your subscription and payments
- To provide tutoring and support services
- To send essential service emails, and if you opt in, newsletters or marketing materials
- To comply with UK legal requirements
2.3 Children’s privacy
- STEMpathy is primarily for users aged 13+.
- If a child under 13 wants to sign up, a parent or legal guardian must give consent.
- Parents/guardians can contact us to request account deletion for a child at any time.
2.4 Cookies
- We use essential cookies to make the site work properly.
- We may add analytics or marketing cookies in the future, but we’ll update this policy and ask for consent if we do.
- You can manage cookies via your browser settings.
2.5 Data protection
- We comply with the UK General Data Protection Regulation (UK GDPR).
- We only keep your data as long as necessary to provide our services.
- You can request:
- A copy of the data we hold about you
- Corrections to your data
- Deletion of your account and personal data
2.6 Sharing your data
- We do not sell your personal data.
- We only share data with trusted service providers like Stripe (for secure payments) and our hosting provider.
2.7 Contact
If you have any questions about privacy or cookies, you can contact us at admin@stempathy.co.uk.